Store Policies

Thank you for supporting my work!

Rachel ChinQ Art is run by one person. I can't match the speed of a large retailer, but I personally read and respond to every message, usually within 2 to 3 business days, and I do my best to make things right if something goes wrong with your order. Thank you for supporting a small, independent artist.

Shipping

Learn about delivery timelines and shipping for custom orders.

Read our shipping policy

Returns and Refunds

Review return eligibility, exceptions, and how to request a return.

Read our refund policy

Privacy

Learn how your personal information is collected and used.

Read our privacy policy

Terms of Service

Review the terms that apply when browsing our website or making a purchase.

Read our terms of service

Questions?

For help with our store policies, please fill out the contact form on our website.